PAYMENT METHODS

ALL PRICES ARE IN USD. ONLY VISA, MASTERCARD AND PAYPAL ARE ACCEPTED.

SALES 

NONE OF OUR PRODUCTS WILL EVER BE ON SALE.

PRIVACY

UNDER NO CIRCUMSTANCES YOUR PERSONAL INFORMATION WILL BE SHARED OR SOLD TO THIRD PARTIES.

SHIPPING & TAXES

PRICES DON'T INCLUDE SHIPPING, TAXES AND DUTIES. THE RECIPIENT OF THE PACKAGE IS RESPONSIBLE FOR ALL DUTIES/TAXES. THESE FEES ARE NOT INCLUDED IN THE PRICE OR SHIPPING/HANDLING CHARGES ON OUR WEBSITE. WE HAVE NO CONTROL OVER THESE CHARGES AND CANOOT PREDICT WHAT THEY MAY BE. IT IS STRONGLY RECOMMENDED TO CHECK WITH YOUR LOCAL AGENCY FOR AN ESTIMATE OF THESE FEES PRIOR TO PLACING THE ORDER. CUSTOMS POLICIES VARY FROM COUNTRY TO COUNTRY. 

ALL PRODUCT ARE DELIVERED WITH A CONFIRMATION NUMBER THROUGH UPS, EVERYWHERE IN THE WORLD. ORDERS ARE SHIPPED, FROM READING, PA AS SOON AS POSSIBLE, AFTER WE RECEIVE THE PAYMENT. WE DO NOT DELIVER ON WEEKENDS OR HOLIDAYS. IT TAKES 3-5 DAYS TO SHIP.

 

RETURNS, CANCELLATION, REFUNDS AND EXCHANGES

WE WILL NOT RETURN NOR EXCHANGE NOR REFUND AN ITEM UNLESS IT IS DEFECTIVE. IF THE ITEM RECEIVED IS DAMAGED, WE ASK THAT YOU PROVIDE US AN EMAIL THAT INCLUDES A PICTURE OF THE DEFECTIVE ITEM (CLEARLY SHOWING THE DEFECT) WHERE INDICATED IN THE FORM WITHIN 5 BUSINESS DAYS FROM THE DATE OF DELIVERY. WE WILL THEN DETERMINE IF THE CLIENT IS ELIGIBLE FOR AN EXCHANGE BY RESPONDING TO THE EMAIL WITHIN 48 BUSINESS HOURS WITH A RETURN CONFIRMATION NUMBER. THE ITEM MUST BE UNWORN WITH ALL ITS ORIGINAL TAGS. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR DUTY FEES. UPON RECEPTION, INSPECTION AND QUALIFICATION OF THE RETURN, WE WILL PROCESS THE EXCHANGE. A CONFIRMATION EMAIL WILL BE SENT TO YOU ONCE THE REPLACEMENT ITEM IS SHIPPED. ONCE AN ORDER IS PLACED AND PROCESSED, NO CHANGES CAN BE MADE TO THAT ORDER.

ONCE WE HAVE SENT YOU A CONFIRMATION EMAIL FOR THE EXCHANGE, SEND YOUR DEFECTIVE ITEM BACK. 

 

AN ORDER CANNOT BE CANCELLED. IF FOR ANY REASON WE ARE FORCED TO REFUND A CANCELLED ORDER OR ITEM. WE WILL KEEP PROCESSING FEES OF AT LEAST 60%.